Privacy Policy

Indonesia Private Investigation Agency (IPIA) operates this website to provide information about our professional corporate and private investigation services. We take your privacy seriously. Because this website does not feature user memberships, registration, or online account creation, we do not collect or maintain persistent user profiles or membership data on this platform.

1. Information Collected via Voluntary Communications

The only personally identifiable information collected through this website is the data you explicitly and voluntarily choose to provide when contacting us via our secure contact forms or email links. This may include:

  • Your name or preferred alias
  • Your corporate or private email address
  • Any case details or background information you voluntarily disclose in your message

This information is used strictly to evaluate your inquiry, communicate with you directly, and determine the scope of your requested consultation.

2. Automatic Data Collection and Log Files

Like most standard web servers, this website automatically collects certain non-identifying technical data via server log files to maintain performance and security. This information does not identify individual users and may include:

  • Internet Protocol (IP) addresses
  • Browser types and language preferences
  • Internet Service Providers (ISP)
  • Date and time stamps of site visits
  • Referring/exit pages and click tracking to analyze broad trends

3. Cookies and Tracking Technologies

This website may use basic operational cookies to optimize your browsing experience and analyze overall traffic flow. These cookies do not extract personal data or monitor your activity across unrelated third-party websites. You can choose to disable cookies through your individual browser settings; however, doing so will not restrict your access to our informational content.

4. Data Security and Professional Confidentiality

We implement strict operational security measures to safeguard the confidentiality of any communication you send us. Any information regarding potential cases, background checks, or personal inquiries is isolated from public systems and treated in accordance with professional investigative confidentiality standards.

Because we do not run a user database or membership system on this website, there are no customer accounts or credential databases stored on our web servers that could be exposed to unauthorized access.

5. Third-Party Links

Our website may contain informational links to other websites—including our operational partners or sister agencies, such as Bali Eye Private Investigation Agency (BEPIA). We do not control, and are not responsible for, the privacy practices or content of third-party platforms. We encourage you to review the individual privacy policies of any external site you visit.

6. Updates to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our operational or technical infrastructure. Any modifications will be posted directly to this page with an updated effective date.

7. Contact Information

If you have any questions regarding this Privacy Policy or wish to discuss how your contact inquiry information is handled, please reach out to us directly through the communication channels provided on our main contact page.